eHub

eHub is a dynamic mobile application tailored for the building service and security industries, offering a comprehensive self-service platform for both employees and customers. It facilitates on-the-go access to pivotal data necessary for efficient site management and customer relations.

For employees and supervisors, the app is a transformative tool that streamlines job management. Users can view job specifics, access and finalize work tickets, and handle work requests with ease. Additionally, completing surveys and inspections, viewing customer invoices, and monitoring key financial aspects such as job budgets and profitability are made simple. Real-time attendance and scheduling information are readily available, empowering users to find replacements swiftly and create billable work tickets as necessary.

The platform also serves as a robust people management system, enabling the supervision of schedules, oversight of timekeeping, and review of compliance details. Communication is made effective and targeted through its inbuilt tools. Moreover, users can manage their personal details, including viewing pay particulars, tax documents, and updating contact info, along with clocking in and out of jobs directly.

For customers, the software ensures transparency and accessibility to essential services. They can view electronic invoices, detailed job information, and time and attendance data. The facility to request additional services and monitor request statuses optimizes operational flexibility. Furthermore, customers can perform inspections or surveys and quickly review results, including deficiency status, and approve completed work tickets.

Authorization from an employer is required to access employee services, while customer services are provided through a eHub contractor. Leveraging this tool can significantly enhance the efficiency of workforce and customer management, ensuring that critical tasks are executed promptly and proficiently.